Refund policy

Return & Refund Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Returns

- Returns are accepted within 7 days of receiving your order.
- Items must be unused, in their original packaging, and in the same condition as received.
- Products that have been used, damaged by the customer, or are missing original packaging may not be eligible for a refund.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product. We will review your request and arrange a replacement or refund if approved.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed using your original payment method within 5–10 business days, depending on your payment provider.

Non-Returnable Items

For hygiene and safety reasons, used personal care products cannot be returned unless they are defective or damaged upon arrival.

Contact Us

If you have any questions about your order or this policy, please contact our customer support team. We are happy to assist you.